Returns & Exchanges
At TAO Clean, we want you to be completely satisfied with your skincare tools; if you are not happy with your purchase, you may return your items within 45 days for a full refund. We ensure a seamless process to keep your beauty routine stress-free and your skin glowing.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your TAO Clean device and all its components in the original packaging to ensure it stays protected during transit.
Print and Ship
Download and print the prepaid shipping label provided by our portal, attach it to your box, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned device, we will process your refund or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing